Location: Thimphu, Paro Town – Bhutan
Industry: Retail (Garments and Clothing for family and kids supplies)
Challenge: Before 2019, 1 Step Shop’s management and administrator struggled with manual inventory management, leading to stockouts, overstocking, and inefficient operations. They needed a solution to streamline their processes and support their growing business.
Solution: 1 Step Shop implemented RetailCore Software in 2019, and the results were transformative.
Benefits with RetailCore:
– Increased Efficiency: RetailCore Software automated inventory management, enabled barcodes for items reducing manual errors and freeing up 1 Step Shop staff to focus on customer service and sales.
– Improved Operations: With solutions provided by RetailCore, 1 Step Shop optimized their supply chain, ensuring timely restocking and minimizing stockouts.
– Enhanced Customer Experience: RetailCore’s robust reporting and analytics enabled 1 Step Shop to better understand customer preferences, leading to improved product offerings and increased customer satisfaction.
– Scalability: With RetailCore multiple branch management system, 1 Step Shop effortlessly expanded to over 8 stores, seamlessly managing their growing operations.
– ROI: Since implementing RetailCore Software, 1 Step Shop in Bhutan has seen a significant increase in sales and a substantial return on investment.
Quote: “RetailCore has been a game-changer for 1 Step Shop. We’ve increased efficiency, improved operations, and grown our business exponentially. We couldn’t have done it without RetailCore’s robust features and exceptional support.” – Mr Kelzang Galay, Owner, 1 Step Shop
Results:
– 30% increase in sales
– 25% reduction in inventory costs
– 40% increase in customer satisfaction
– 8 stores expansion across Bhutan
Conclusion: 1 Step Shop’s success story showcases the power of RetailCore Software and Support in transforming retail businesses. By automating inventory management, improving operations, and enhancing customer experience, RetailCore has helped 1 Step Shop achieve remarkable growth and efficiency.
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