Tag: Customer Service

in store - importance of excellent customer service

The Importance Of Customer Service In The Retail Industry

Customer service is one of the most important aspects of running a retail business. It can be the difference between a satisfied customer who comes back again and again, and a disgruntled one who never returns. Good customer service means creating a positive experience for the shopper, whether they’re in-store, online, or on the phone. […]

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