Customer Relationship Management
RetailCore software enables managing the many tasks a business handles every day that directly impacts customer satisfaction – sales, inventory management, order management and fulfillment, and customer management – and simplifies, manages and sometimes even automates, these tasks and many more.
Questions You May Have (FAQ)
With RetailCore one of our goal is to help you grow your business with improving your customer loyalty. Some easy to use features we provide are customer loyalty or reward points on purchase (available as add-on module), instant messages to customers on purchase, birthday messages, tracking of customers aquisition source.
Customer details and sales reports organized by customer can be retrieved efficiently with RetailCore POS Software, and most systems organize the information into reports with customized categories for optimizing comparisons and applying the data to future planning.
Yes. RetailCore helps you keep in touch with your customers. With RetailCore Software SMS services or WhatsApp services can be linked to automatically send messages to your customers on ocassion such as : bill details, birthday, other offer messages etc. These messanging services are avaialble as additional chargable services.
Yes. You can send when SMS service is integrated with your RetailCore software package.
Yes. We can setup logic to generate a unique membership number for each customer that registers with your company. But usually customer's mobile no. is also associated as membership no. and as it is also easier for customer to remember.
Yes. Migrating data from into RetailCore Software is easy and accurate. It can be simply done by uploading excel file with your customers data you have downloaded from your old software. We know you are busy and so our friendly software support team is always to help you with data trasnfer and training.
Yes, RetailCore help to generate various report on customer purchase and performance on loyalty. You can also track outstanding and balance payment from customer.
Various performance and accounting report are available such as sales to customer, loyalty points (if you've opted for Loyalty / Reward module), credit note, outstanding and balance payment, upcoming birthday, and many more. You can always contact us for any type of reporting requirement.