Providing excellent customer service is everyone’s job. Companies that excel at providing customer service have a common philosophy – that customer service is everyone in the company’s job. Your employees drive customer service. They understand that satisfied customers equal greater customer retention and profitability and have established a culture that supports it.
Questions You May Have (FAQ)
With RetailCore Software offline or desktop version you can add unlimited employee's with basic details (such as name, phone no.) as well as comprehensive information (such as skills, photo, duties, past experience and more). If your employee has access to RetailCore Software then you can also set login password.
In RetailCore Software online or cloud version four user licenses are provided by default and you can always opt for more user logins on request.
Yes. Your data security is of top priotiy. You can make employee login and set permission, so you can control what your software can do, can see. We provide Permission Manager for you to add or remove rights (such as add, edit, delete, download, print etc.) from your employee. At anytime you can disable software login access of your employee.
Yes, you can do easily. Just do not set login password for employee.
Yes, you add, edit or remove salesman commission. Monthly revenue target per salesman can be set and progress can be tracked. At billing screen salesman can be easily selected by name, employee ID and sales is recorded against his account. RetailCore can give report on salesman's performance and commission earned.